Privacy policy

Privacy Policy
Effective Date: October 6, 2026
At Kaleava Organics, we take your privacy seriously. This policy explains how we handle your personal information when you browse our store or buy our hair care products.
Information We Collect
We only gather the details needed to process your orders and run our store smoothly:
  • Contact Details: Your name, email, phone number, and shipping/billing addresses.
  • Payment Info: Your credit card details. This info is processed securely through our e-commerce checkout platform, and we never store your actual card number on our servers.
  • Order History: What you view, add to your cart, or buy.
  • Customer Support: Any messages or details you share when you email us for help.
  • Technical Data: Your IP address, browser type, and basic details about how you navigate our site, which we gather using standard cookies.
How We Use Your Info
We use your information for basic business operations:
  • Fulfilling and shipping your orders.
  • Answering your customer service questions.
  • Sending you shop updates and promotions (only if you opt-in).
  • Keeping our website secure and blocking fraudulent transactions.
Sharing Your Info
We do not sell your personal information to anyone. We only share data with the trusted companies that help us run our business:
  • Our E-Commerce Platform: To host our store and handle checkout.
  • Service Providers: Like USPS, UPS, or FedEx to deliver your packages, and payment processors to handle credit cards.
  • Legal Requirements: If required by law or a valid government request.
Your Choices
You can opt out of our marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email we send you. You can also disable cookies in your internet browser settings, though it might cause some features on our store to stop working correctly.
Contact Us
If you have any questions about your data or this policy, please reach out to us:
  • Email: admin@kaleavaorganics.com
  • Mailing Address: Kaleava Organics, P.O. Box 40804, Jacksonville, FL 32203